All previously activated enforcement documents and collaterals shall be withdrawn and released upon repayment of the debt they are related to.
If you have confirmation of closing the account or loan, please deliver it to us so we can perform further checkup. As for the current accounts, if an account is freeze it cannot be closed until recorded debts are resolved.
Please send us a written dispute with explanations of the disputed amounts. We kindly ask you to attach all relevant documentation you may have that is in your favor.